Contact Us

Consumer Call Center	(800) 686-PUCO (7826)
Available 8 a.m. to 5 p.m., Monday through Friday. Please contact your local emergency agencies or your local utility company for emergency response.	(800) 686-1570 (TTY-TDD) file an informal complaint online ask a question online make a comment online
Fax	(614) 752-8351
Mailing Address	180 East Broad Street Columbus, Ohio 43215 Directions to the PUCO

To request an email contact or receive specific information, you may also choose from the following options:

• Customer Service Numbers for Major Utility Companies
• Environmental Issues Affecting the Electric Industry
• General Comments and Questions about the Web Site
• Hazardous Materials Grant Applications
• Information Filed at the PUCO
• Listserv E-Mail Notifications
• Maps and GIS Data
• Motor Carrier Questions
• Natural Gas Electronic Annual Report Forms
• Ohio 9-1-1 Coordinator
• Ohio Biomass Energy Program
• Ohio Power Siting Board
• Order Copies of PUCO Publications
• Railroad Crossing Questions
• Request a PUCO Representative to Speak to Your Organization
• Rules and Legal Questions
• Telephone Directories
• Webmaster: Report problems with the website

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Customer Service Contacts for Major Utility Companies

Click here for customer service phone numbers for Ohio's major utility companies.

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Environmental Issues Affecting the Electric Industry

Use this form to request an e-mail contact regarding environmental issues affecting the electric industry.  Learn more on the web page.

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:

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General Comments and Questions regarding the Web site

General Web site questions are answered by the PUCO Webmaster. 

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:

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Hazardous Materials Grant Applications

If you have any questions about Hazardous Material Training and  Planning Grants Program or would like to submit a form,   please provide your e-mail or check the Hazmat Grant Information page.

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:

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Information filed at the PUCO

Any document filed at the PUCO as part of a case or hearing is available at our Docketing page.

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:

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Listserv E-Mail Notifications

Visit the Listserv E-mail Notification page to join or leave e-mail distribution lists on various utility-related topics.

Notifications for Docketed materials are found in the Docketing Information System.

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Maps and GIS Data

For information on any of the PUCO mapping pages or to requst printed maps or GIS data, please use the form below.

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:

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Questions from Regulated Motor Carriers

Regulated  motor carriers and truck drivers can use the form below to request e-mail contact or select from this list of contact numbers.

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:

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Natural Gas Electronic Annual Report Forms

In lieu of mailing a paper copy for completion, natural gas companies should download annual report forms from the Commission's website at http://www.puco.ohio.gov/puco/forms/. If the company wishes to receive the files or "runtime" version on CD or otherwise requires technical assistance, please follow the contact procedure:

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:

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Ohio 9-1-1 Coordinator

Learn more about the Ohio 9-1-1 Council and Advisory Board.

Contact:
Shawn Smith
Ohio 9-1-1 Coordinator
(614) 644-8950

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:

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Ohio Biomass Energy Program

The Ohio Biomass Energy Program provides information, resource referrals, business connections, and periodic funding assistance to support the development and use of biomass energy resources in Ohio. Find more contact options on the Ohio Biomass Energy Program web page.

 

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:

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Ohio Power Siting Board

The Board's mission is to support sound energy policies that provide for the installation of energy capacity and transmission infrastructure for the benefit of the Ohio citizens, promoting the State's economic interests, and protecting the environment and land use.  Learn more at the OPSB Web.

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:

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Order Copies of PUCO Publications

The PUCO produces numerous brochures and utility-related fact sheets that inform Ohio's utility customers of their rights, responsibilities, and opportunities in today’s choice-driven utility environment.  The PUCO is pleased to make these resources easily available to you and your organization by offering bulk copies of all our publications. We can provide up to 50 copies of each publication requested with a maximum of 500 total copies per order.

To request your copies, please contact us by e-mail following the instructions below, fill out and fax our order form to (614) 752-8802 or call the PUCO Office of Public Affairs at (614) 466-7750. Please specify the name(s) and quantity of the of the publication(s) you are ordering.

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:

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Railroad Crossing Questions

The Ohio Rail Hotline, at (866) 814-RAIL (7245), provides Ohioans with a toll-free resource answering all their railroad crossing questions.

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Request a PUCO Representative to Speak to Your Organization

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:

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Rules and Legal Questions

Questions regarding PUCO and Ohio Power Siting Board Rules or other legal matters.  More information about Rules can be found on the PUCO Rules and Regulations web page.

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:

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Telephone Directories

• State of Ohio Employee Phone Search

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Webmaster: Report problems with the website

Technical problems concerning the PUCO Website can be addressed to the PUCO Webmaster.  Webmaster@puc.state.oh.us